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We will do our best to obtain for you the item requested in a timely manner (usually 1-2 weeks for book loans and 2-3 days for copies of articles or chapters).
We will attempt to obtain items free of charge whenever we can, but many libraries will charge to loan us their books, so please note how much (if anything) you would be willing to pay for the item.
Also, if you only need a few pages (e.g., a chapter) from a book, please specify the page range. It is easier, faster, and often cheaper for libraries to email us copies of selected pages than for them to mail us complete books.